Bonanza Satrangi Praises Calm, Professional Staff After Islamabad Store Assault

A disturbing video from Bonanza Satrangi’s Centaurus Mall outlet shows a woman violently attacking a male employee slapping, kicking, and overturning racks while the staffer remained calm and defused the situation without retaliating.The retailer responded swiftly, condemning the customer’s behavior and commending its employee for maintaining composure and professionalism under extreme pressure. The incident has sparked debate on customer entitlement, the duty of bystanders, and the urgent need for stronger workplace protections in retail. Authorities have yet to file an FIR.